Resend a failed outbound reply
POST/api/v1/support/threads/:uid/messages/:messageUid/resend
Re-runs the reply pre-flight (window, then routing) and the provider send for an outbound message whose delivery failed, rewriting that message's delivery record in place rather than appending a second copy. Only a failed outbound message qualifies — resending a delivered reply would send the same text to a customer twice. Returns 409 when the thread still cannot be replied to, and 202 when the provider rejected the retry as well. Super-admin only.
Request
Responses
- 200
- 202
- 401
- 403
- 404
- 409
Reply sent and its delivery record updated
The retry was attempted and the provider rejected it again
Authentication required
Permission denied
Resource not found
Resource conflict